Managing your confidential data - online help
- Why send and manage confidential data?
- The three steps to your email
- Log in
- Problems logging in?
- Forgotten your password?
- Change password?
- Download email
- Data protection
Why send and manage confidential data?
The protection of your privacy when collecting, processing and using your personal data is of the utmost importance to us. Compliance with legal regulations on data protection is therefore a matter of course for us. For this reason, emails are not sent directly to you, because this does not correspond to the ROLAND Group's high standards when it comes to confidential personal or company information.
If you receive your first ROLAND Group email like this, your password for initial login will be sent to you in a separate email. After the initial login you must immediately change this password for security reasons.
The emails and attachments sent to you in this way will be stored for three months. During this time you can access the email at any time. Should you need the email or its attachments again, you can file them on your computer. The transmission takes place over an established, secure connection.
The three steps to your email
Please enter the username and password from your notification email in the login area. Then click log in.
You will then reach an overview of the emails available on the server. Click on the corresponding email link in the table.
This will open the email that contains confidential data.
Please enter your username and password on the Login-Page.
Problems logging in?
Please contact the sender of your notification email.
Forgotten your password?
With our forgotten password service you can request a new password by entering your email address.
With our onlinechange password service you can easily set a new password.
To reply to a message, simply click the "Reply" button while the message is shown. You can add attachments by clicking on "+". If you want to send your reply, click the "Send" button. After that, you can view your reply in the email overview area.
You can download an email to your computer as PDF or EML. To do this, simply click on "Email as PDF" or "Email as EML" while the message is shown.
The protection of your privacy when collecting, processing and using your personal data is of the utmost importance to us. Compliance with legal regulations on data protection is therefore a matter of course for us. You can find everything relating to data protection here.